TERMS & CONDITION POLICIES
Reservations & Cancellation Policy:
Class Reservations, Cancellations & Refunds
Class reservations are required for ALL classes. Classes can be reserved up to thirty (30) days in advance. If you have reserved a class and later find you are unable to attend, please cancel your reservation as soon as possible.
*Please note this will also be in effect if you reserve for a class and do not physically sign-in.
To give everyone a chance to experience TRILLFIT, we require a cancellation email to firstname.lastname@example.org at least six (6) hours prior to the start of your class. If the email is not received by our staff at least six (6) hours prior to class, you will be charged for the full class amount on the payment method you utilized to sign up.
We do not offer refunds on any class purchases, including single classes and class packs. However, classes expire after ninety (90) daysone (1) year from purchase date so we will work with you to reschedule your session(s) as best we can.
Holla at the team with email@example.com and we'll take it from there.
Code of Conduct
Conduct - TRILLFIT’s codes of conduct are enforced at the facility at all times. Use of TRILLFIT’s services is a privilege and participants are expected to be good citizens and respect the rights of others. Individuals who engage in unacceptable or irresponsible behavior may have their access to TRILLFIT revoked or modified indefinitely by TRILLFIT.
Terms and Conditions of Personal Storage Usage
A TRILLFIT Locker or Cubbie space will be available for members during their Sessions. TRILLFIT Storage will be used for, and only for, storing personal items during workouts. TRILLFIT Storage CANNOT be used for storing items such as but not limited to; weapons, dangerous chemicals, hazardous materials, animals, or any other items that may fall under these categories or that may cause harm or damage to TRILLFIT, its staff or its customers. Abuse of TRILLFIT Storage privileges at any location will result in immediate revocation. TRILLFIT is not responsible for the loss of any items stored in the Storage. Please be mindful of your belongings at all times
1. ASSUMPTION OF RISK, WAIVER AND RELEASE OF LIABILITY, and INDEMNITY AGREEMENT DECLARATIONS: This Agreement is entered into between TRILLFIT (“TRILLFIT”) and the undersigned (“Client”). The provision of services by TRILLFIT to Client, and Client’s use and attendance of any classes, premises, facilities or equipment are contingent upon this Agreement.
A. ASSUMPTION OF RISK: You agree that if you engage in any physical exercise or activity, including personal training, or enter our premises or use any facility or equipment on our premises for any purpose, you do so at your own risk and assume the risk of any and all injury and/or damage you may suffer, whether while engaging in physical exercise or not. This includes injury or damage sustained while and/or resulting from using any premises or facility, or using any equipment, whether provided to you by TRILLFIT or otherwise, including injuries or damages arising out of the negligence of TRILLFIT, whether active or passive, or any of TRILLFIT’s affiliates, employees, agents, representatives, successors, and assigns. Your assumption of risk includes, but is not limited to, your use of any exercise equipment (mechanical or otherwise), sports fields, courts, or other areas, locker rooms, sidewalks, parking lots, stairs, pools, whirlpools, saunas, steam rooms, lobby or other general areas of any facilities, or any equipment. You assume the risk of your participation in any activity, class, program, instruction, or event, including but not limited to weightlifting, walking, jogging, running, aerobic activities, aquatic activities, tennis, basketball, volleyball, racquetball, or any other sporting or recreational endeavor. You agree that you are voluntarily participating in the aforementioned activities and assume all risk of injury, illness, damage, or loss to you or your property that might result, including, without limitation, any loss or theft of any personal property, whether arising out of the negligence of TRILLFIT or otherwise.
B. RELEASE: You agree on behalf of yourself (and all your personal representatives, heirs, executors, administrators, agents, and assigns) to release and discharge TRILLFIT (and TRILLFIT’s affiliates, related entities, employees, agents, representatives, successors, and assigns) from any and all claims or causes of action (known or unknown) arising out of the negligence of TRILLFIT, whether active or passive, or any of TRILLFIT’s affiliates, employees, agents, representatives, successors, and assigns. This waiver and release of liability includes, without limitation, injuries which may occur as a result of (a) your use of any exercise equipment or facilities which may malfunction or break, (b) improper maintenance of any exercise equipment, premises or facilities, (c) negligent instruction or supervision, including personal training, (d) negligent hiring or retention of employees, and/or (e) slipping or tripping and falling while on any portion of a premises or while traveling to or from personal training, including injuries resulting from TRILLFIT’s or anyone else’s negligent inspection or maintenance of the facility or premises.
C. INDEMNIFICATION: By execution of this agreement, you hereby agree to indemnify and hold harmless TRILLFIT from any loss, liability, damage, or cost TRILLFIT may incur due to the provision of training by TRILLFIT to you.
D. ACKNOWLEDGMENTS: You expressly agree that the foregoing release, waiver, assumption of risk and indemnity agreement is intended to be as broad and inclusive as permitted by the law in the Commonwealth of Massachusetts and that if any portion thereof is held invalid, it is agreed that the balance shall, notwithstanding, continue in full legal force and effect. You acknowledge that TRILLFIT offers a service to its clients encompassing the entire recreational and/or fitness spectrum. TRILLFIT is not in the business of selling weightlifting equipment, exercise equipment, or other such products to the public, and the use of such items is incidental to the service provided by TRILLFIT. You acknowledge and agree that TRILLFIT does not place such items into the stream of commerce. This release is not intended as an attempted release of claims of gross negligence or intentional acts. You acknowledge that you have carefully read this waiver and release and fully understand that it is a release of liability, express assumption of risk and indemnity agreement. You are aware and agree that by executing this waiver and release, you are giving up your right to bring a legal action or assert a claim against TRILLFIT for TRILLFIT’s negligence, or for any defective product used while receiving training from TRILLFIT. You have read and voluntarily signed the waiver and release and further agree that no oral representations, statements, or inducement apart from the foregoing written agreement have been made.
All TRILLFIT Members are subject to being photographed and/or videotaped at any time while participating with TRILLFIT. These photographs and/or videos may be used in any manner at the discretion of TRILLFIT.